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Microsoft has invested billions in AI and plans to reopen a nuclear power plant in Pennsylvania to power the technology. Nonetheless, Marc Benioff, CEO of enterprise competitor Salesforce, says that Microsoft’s efforts aren’t sufficient and that Microsoft has truly achieved a “super disservice” to the AI trade.
“Whenever you have a look at how Copilot has been offered to our prospects, it is disappointing,” Benioff stated in an episode of the Masters of Scale Rapid Response podcast earlier this month. “It would not work, it spews knowledge everywhere in the flooring, it would not ship worth to prospects. I have never discovered a buyer who has transformational work with Copilot.”
Benioff stated that Salesforce prospects have been “so confused” due to how Microsoft had delivered AI.
Associated: Here’s How the CEOs of Salesforce and Nvidia Use ChatGPT in Their Daily Lives
“Copilot is de facto the brand new Microsoft Clippy,” Benioff stated, referring to the paperclip-shaped workplace assistant that Microsoft discontinued in 2007. “I do not assume Copilot will probably be round, I do not assume prospects will use it.” Salesforce is a Microsoft competitor.
Marc Benioff. Photographer: David Paul Morris/Bloomberg by way of Getty Photographs
Microsoft says that firms like Visa, Honda, and Pfizer are using Copilot.
Microsoft has made a number of high-profile AI investments, together with a $13 billion investment in OpenAI.
Associated: Salesforce CEO Says the Company’s New AI Agents Could Replace Human Jobs
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