Costco Return Policy Accepts 5-Year-Old Mattress, Goes Viral

A lady returned a $499.99 queen mattress to Costco 5 years after shopping for it, with no receipt — and Costco accepted the mattress beneath its beneficiant return policy.

In a TikTok liked almost 20,000 times, @purrfectreads confirmed how she and her companion wheeled their five-year-old mattress to Costco’s return middle and obtained $414.95 again in a Costco reward card. Despite the fact that they did not have a receipt, Costco seemed up the acquisition on their account and located it of their account historical past.

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The couple mentioned that the mattress was uncomfortable and sunk an excessive amount of as their causes for bringing it again.

“I used to be so nervous,” @purrfectreads wrote.

@purrfectreads Determined occasions comes for determined measures ? we determined to attempt the speculation on can you come back stuff thats been greater than couple years at costco and with no receipt and effectively it work ? #costcotiktok #costcoreturn#costco #kingbed #noshame #savingmoney ♬ HOOLIGANG – Joey Valence & Brae

The couple used the refund to purchase a brand new king mattress. They ended up paying $300 for a king mattress on prime of the reward playing cards.

This TikToker is not the primary to return a product to Costco years after shopping for it, and likewise not the primary to go viral.

In January, Costco member Jackie Nguyen shared with over two million viewers that she returned a sofa she had owned for 2 and a half years to Costco — with no receipt. She acquired a full refund for the sofa.

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Costco’s return coverage states that the corporate “will refund your buy worth” with a number of exceptions on merchandise like electronics, diamonds, gold bars, and reward playing cards.

That is to not say that Costco does not have penalties for years-old returns. Members who abuse the return coverage might see their membership revoked.

Costco didn’t instantly reply to Entrepreneur‘s request for remark.